Terms & Conditions
HomeTerms & Conditions
Menlyn Repairs & Services
- Quotations are valid for 7 (seven) days from the date issued unless otherwise stated.
- No additional repairs or replacement of parts will be carried out without the customer’s prior authorisation, except where necessary for safety or to prevent further damage.
- Full payment is due on completion of repairs and before the vehicle is released, unless alternative arrangements have been agreed to in writing.
- Ownership of all parts fitted to the vehicle remains the property of Menlyn Repairs & Services until payment has been received in full.
- Vehicles not collected within 7 (seven) days after notification that repairs have been completed may be subject to a storage fee of R150.00 per day.
- The customer authorises Menlyn Repairs & Services to road test the vehicle where necessary to diagnose faults, verify repairs, or ensure vehicle safety.
- Workmanship on minor work is warranted for 6 (six) months or 10,000 km, whichever occurs first, provided the vehicle has been used under normal operating conditions.
- Workmanshop on major work is warranted for 1 (one) year or 20,000 km, whichever occurs first, provided the vehicle has been used under normal operating conditions.
- Parts supplied are covered only by the manufacturer’s or supplier’s warranty. Warranty claims are subject to the supplier’s inspection and approval.
- No warranty applies to:
* Customer-supplied parts.
* Normal wear and tear.
* Damage caused by misuse, neglect, accidents, overheating, or failure to maintain the vehicle.
* Related components that fail after the original repair. - Menlyn Repairs & Services shall not be liable for any indirect, consequential, or incidental losses arising from repairs or delays beyond its reasonable control.
- The customer confirms that they are authorised to approve repairs and accept responsibility for all charges incurred.
- Any disputes shall be governed by the laws of the Republic of South Africa.
- Acceptance of the quotation, signing of the job card, electronic approval, or delivery of the vehicle to Menlyn Repairs & Services constitutes acceptance of these Terms & Conditions.